Position Purpose: Manages people, product, and equipment to execute outstanding QSC (Quality, Service and Cleanliness) on assigned shifts, to deliver optimum business results for an area(s) of accountability.
Principal Accountabilities:
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Demonstrates and reinforces the leadership behaviors and basic people minimums (uniforms, crew schedules, rap sessions, etc.)
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Knows, enforces, and educates crew on all appropriate personnel policies, labor laws, security and safety procedures.
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Мaintains critical standards for raw and finished product quality, service speed and quality, cleanliness and sanitation.
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Models performance standards for all crew stations and maintenance. Works in a unit-producing capacity as needed.
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Manages shifts and/or areas without supervision.
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Properly executes, enforces and manages all food safety and sanitation requirements and practices.
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Ensures all security procedures are executed.
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Ensures that wage and hour policies and procedures are followed. (leaves of absence, regulations regarding the minor employment, breaks, etc.)
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Completes assigned shift paperwork.
Candidate’s Profile
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Male/ Female age between 21 to 27 years old.
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Diploma/ Degree in Hotel Management, Business Management or other equivalent qualification (undergraduate studied 2-3 years will be considered).
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Excellent written and verbal communication in English.
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Good knowledge of basic computer operating systems (windows and Microsoft office).
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Candidates with hospitality and customer service experience will have the advantage during the selection process
Bulgarian
English
